Ethics for Community
Managers
Date/Time: 6/7/2018 8:30 AM - 6/7/2018 12:30 PM
Venue: Courtyard Marriott Laguna Hills
Address: 23175 Avenida De La Carlota, Laguna Hills - CA, 92653
Member Rate: $149
Non-Member Rate: $213
As of 5/1/2018 this course will no longer be available for CEU's for Re-Certifying Manager. Re-certifying Managers must take either Advanced Ethics or Online Ethics.
Integrity is the number
one quality employers and clients value. During this interactive course, a
variety of scenarios that demonstrate the official rules of conduct for
community managers will be discussed. Participants will review CACM's Code
of Professional Ethics and Standards of Practice and gain an understanding
of ethics complaints, disciplinary actions and the appeals procedures.
LEARNING OUTCOMES
· Know the importance of ethics to the industry
and each individual manager
· Understand CACM's structure and how it supports
the organization's role in defining and enforcing ethical standards
· Understand CACM's classes of membership and
certification, as well as the related disclosures that are required
· Know the requirements of the Code of Ethics,
including general and specific standards
· Understand the process for enforcement of the
Code of Ethics, specifically the first steps for a member filing a
complaint or responding to a complaint
· Ask the right questions to ensure decisions are
ethical
WHO SHOULD TAKE THIS
COURSE?
· Community managers who want to better understand
the ethical responsibilities of their position
· Community managers who want to earn the CCAM or CAFM certification
· CCAMs, CAFMs or MCAMs, as part of their recertification
requirement
PREREQUISITES
None
CONTINUING EDUCATION
UNITS (CEUS)
· This course is no longer available for CEU's for re-certifying managers.
COURSE LENGTH
4 hours and one exam
Registration for this event is closed.